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Digital Services

An efficient and frictionless digital experience is critical for organizations across industries. Organizations need to pivot strategies and adopt modern technologies that will foster long-term growth and efficient operations. We help organizations adopt new technologies, reinvent and optimize business processes, and manage digital operations.

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OUR SERVICES

Navigate a new era of technology with ease

01

Digital Strategy

Organizations are more successful in the development and delivery of digital services when they are guided by the right strategy. We have experience developing and delivering actionable digital strategies at all stages of execution. Using a flexible and client-centric approach, Barrington works with organizations to create and execute a strategy that streamlines digital change, is measurable, and leads to operational efficiencies. 

  • Stakeholder consultation and facilitation
  • User research 
  • Digital storytelling
  • Digital strategy development
  • Product roadmap creation 
  • Wireframing and functional prototyping 

02

Digital Design + Delivery

Implementing digital services doesn’t have to be difficult. Our team has successfully led and supported digital transformation initiatives for clients in the public and private sectors, and we can help you to navigate obstacles both expected and unexpected with ease. Our methodical, yet flexible approach, based on the agile model for software development, is designed to maximize your time and energy to deliver the best possible outcomes. 

It’s no longer about designing with users in mind, it’s about designing with users. Our expertise, based on industry best practices and experience, can guide you to success by delivering the following services: 

  • Multidisciplinary team set-up 
  • User needs definition and product design 
  • Architecture and infrastructure  
  • Usability testing and UX design 
  • Quality assurance and system testing  
  • Responsive and accessible designs 
  • System integration and implementation 
  • Operations and service delivery 
  • Measurement planning and analytics 

03

Digital Platform Support

A compelling, user-friendly, always-available solution will set your organization up for long-term growth. We work with large public-sector organizations across Canada to deliver next-level, award-winning, digital support to drive an improved user experience.  With our support, your organization can be sure that your goals and quality thresholds are achieved and maintained. The result? Flexible, sustainable digital service delivery that is continuously meeting the needs of your users.  

  • Ongoing development support 
  • Outcomes review 
  • Managed services (PaaS, SaaS models) 
  • Continuous improvement  

OUR DIGITAL STANDARDS

Digital standards embedded into all of our digital initiatives

Be agile

Focus on minimal viable products first to realize benefits soon and continuously improve the solution afterwards

Design with users

Recruit individuals from a varying demographic and understand their needs. Include this group in the testing of the solution

Stand up a multidisciplinary team

Recruit a team with a variety of diverse skillsets and empower them to make decisions

Measure and celebrate success

Establish your baseline, set your targets, and use the information to continuously learn and improve

Have a DevOps mentality

Operations teams and developers work hand in hand

Related work

Modernizing Government services to optimize citizen experiences

Barrington helped Nova Scotia Digital Service transition its services to a new digital platform, allowing businesses and citizens to renew licences, permits, and registrations in one place.

Digitizing vehicle registration and permitting processes for Nova Scotia Digital Services

Barrington helped Nova Scotia Digital Services digitize vehicle registration and permitting processes.