Transforming Your Services
1
Strategy Development
Driver and Vehicle Administrators are more successful when guided by the right strategy. We bring deep industry knowledge to develop and deliver actionable program strategies at all stages of execution.
- Feasibility studies and options analyses
- Operational / Business Plan development
- Stakeholder consultation and facilitation
- Best practice, jurisdictional, and vendor / product research
- Strategy and roadmap development
2
Service Transformation Design and Delivery
Our holistic approach acknowledges the interdependence of program components, ensuring changes to service delivery model, legislation & policy, business processes, and technology are aligned for seamless transformation.
- Service definition
- Business capability modelling
- Operational process design / optimization
- Legislative and policy analysis and development
- Technology and architecture design, development, and implementation
- Service Center modelling
- Operational governance design
- Organizational structure modeling
3
Solution Selection & Procurement
We provide expert guidance in navigating the complex landscape of solution selection and procurement, ensuring your organization selects and implements solutions that are both fit for purpose and future-proof.
- Requirements definition and documentation
- Market research and vendor evaluation
- Request for Proposal (RFP) development and management
- Evaluation criteria and scoring framework design
- Contract negotiation support
- Implementation planning and support
- Vendor management and oversight
- Post-implementation review and optimization
